Last Updated: March 24, 2026
This Privacy Policy explains how KANASA VPN ("KANASA VPN," "we," "our," or "us") handles information when you use our website, Android application, and VPN service (together, the "Service"). It is written to describe our actual data practices as clearly as possible, including what we do not collect.
We do not keep activity logs of what you do through the VPN tunnel. In particular, we do not intentionally collect or store:
However, we do keep limited operational records that are necessary to run the service. These records may include device and installation identifiers, authentication tokens, connection timestamps, selected server group, current assigned tunnel IP, public key, session status, and total bytes uploaded/downloaded for plan enforcement, troubleshooting, fraud prevention, and support.
We do not sell VPN traffic data, use VPN traffic for advertising, or inspect tunnel content for marketing purposes.
When you connect, your device establishes an encrypted WireGuard tunnel to one of our VPN servers. Traffic is encrypted between your device and that VPN server. After traffic exits the VPN server and goes to its destination on the public internet, it is subject to normal internet routing and the policies of the destination service.
To provide the VPN service, our systems must process traffic in transit. That routing function is different from storing activity logs. We route packets so the service works, but we do not intentionally inspect or store the content of your VPN traffic.
If the app sends it, we may store the following optional device context:
To establish and manage the VPN connection, we may process and store:
Like most online services, our website, API, and hosting infrastructure may automatically process technical request data such as source IP address, request time, HTTP metadata, and user agent information. We use this information for service delivery, rate limiting, abuse prevention, security monitoring, diagnostics, and server administration. We do not use these records to build browsing profiles about the websites you access through the VPN tunnel.
If you buy a subscription through Google Play or another payment provider, billing is handled by that provider. We do not store full payment card numbers. We may receive limited billing or purchase records such as product ID, order or transaction reference, renewal status, expiry date, and refund or cancellation status so we can activate, maintain, or revoke access to paid features.
If you contact us, we receive the information you choose to provide, such as your email address, message contents, screenshots, and technical details needed to investigate your request.
We use collected information only for legitimate service purposes, including to:
We share information only when necessary to run the service or when required by law. Categories of recipients may include:
We do not share VPN activity logs because we do not keep VPN activity logs.
We use reasonable technical and organizational safeguards designed to protect information, including encrypted VPN transport, HTTPS for app and website communications where applicable, access controls, token-based authentication, and minimization of collected data. No system can be guaranteed to be 100% secure, but we work to reduce risk and limit the amount of information we retain.
We retain different categories of information for different operational reasons:
We do not retain browsing or DNS activity logs because we do not collect that information as part of the VPN service.
Depending on your location, you may have the right to request access to, correction of, deletion of, restriction of, or export of your personal information, or to object to certain processing. You may also request that we close your account or delete associated personal information, subject to information we must keep for legal, accounting, security, fraud-prevention, or dispute-resolution reasons.
You may also stop using the service at any time by uninstalling the app and discontinuing use of the VPN service.
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will review the request and take appropriate action.
Our website, API, VPN servers, and service providers may operate in different countries. By using the Service, you understand that information described in this policy may be processed in countries other than your country of residence, subject to applicable law.
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. When we do, we will update the "Last Updated" date on this page. Material changes will take effect when posted unless a different date is stated.
For privacy questions, data requests, or complaints, contact support@kanasavpn.com.